In rare cases, when registering the grill, the grill's serial number cannot be recognised.
Reasons for this can be:
Reasons for this can be:
- The serial number is invalid.
In this case, please contact the Weber Customer Service and describe the problem. '
In order to process the request, our team needs your Weber ID, the grill model and the associated serial number. - The serial number is already registered.
Please contact the Weber Customer Service in this case as well.
In order to process the request, our team needs your Weber ID, the grill model and a picture of the serial number.
We explain where you can find the serial number here.