If the Weber Searwood controller displays an error code, the code indicates a system alert or operational issue that requires attention. Error codes help identify problems quickly so they can be resolved safely. This guide explains common error codes and troubleshooting steps for Weber Searwood 600 and Weber Searwood XL 600 pellet grills.
⚠️ Safety First
Always run a full shutdown procedure before troubleshooting error codes.
Allow the Weber Searwood to cool completely before accessing internal components.
Unplug the Weber Searwood before inspecting internal components.
If error codes persist or you are unsure how to proceed, contact Weber Customer Support.
Consult your Owner's Manual for a complete list of error codes and troubleshooting guidance.
How to Read Error Codes
Error codes appear on the Weber Searwood controller display. Each error code consists of the letter "E" followed by a number (for example E1, E3, E6). When an error code appears:
- The controller may pause or stop operation for safety
- The display will show the error code and may provide brief on-screen guidance
- Some error codes require user action to resolve before the Weber Searwood can resume operation
- Some error codes are informational notifications that can be dismissed
Common Error Codes and Troubleshooting Steps
E1: Auger Jam
What it means: The controller has detected that the auger motor is jammed or not operating properly.
Possible causes:
- Auger jammed with moisture damaged pellets
- Foreign object blocking the auger
- Auger motor mechanical failure
Troubleshooting steps:
- Run a shutdown procedure and allow the Weber Searwood to cool completely
- Unplug the Weber Searwood from the electrical outlet
- Check the hopper for adequate pellet supply
- Inspect pellets for moisture damage - if pellets are swollen or clumped, empty the hopper using the pellet release handle and discard damaged pellets
- Check for foreign objects in the hopper or pellet release area
- Ensure the pellet release handle is in the closed position
- If E1 persists after checking the above, contact Weber Customer Support—do not attempt to disassemble the auger motor
E2: Fan Motor Failure
What it means: The combustion fan is not operating correctly.
Possible causes:
- Fan motor failure
- Fan obstruction
- Electrical connection issue
Troubleshooting steps:
- Run a shutdown procedure and allow the Weber Searwood to cool completely
- Unplug the Weber Searwood from the electrical outlet
- Contact Weber Customer Support for diagnosis—the combustion fan is not user-serviceable
E3: Loss of Flame
What it means: The fire in the burn pot has gone out during cooking (flameout).
Possible causes:
- Pellet supply interrupted or hopper empty
- Moisture damaged pellets that will not burn properly
- Excessive ash in burn pot restricting airflow
- Pellet feed issue or auger jam
Troubleshooting steps:
- Check the hopper pellet level and refill with fresh, dry Weber All Natural Hardwood Pellets if low
- Inspect pellets for moisture damage - if damaged, empty hopper and refill with fresh pellets
- Ensure the Weber Searwood is completely cool and unplugged, then clean the burn pot thoroughly to remove ash buildup
- Ensure the pellet release handle is in the closed position
- Restart the Weber Searwood and monitor for proper ignition
- If E3 persists, refer to "Why Will My Weber Searwood Not Ignite" troubleshooting article
E5: Grill Too Hot
What it means: The Weber Searwood has detected an excessively high temperature.
Possible causes:
- Temperature significantly exceeded set point
- Flare-up or grease fire
- Temperature sensor issue
Troubleshooting steps:
- Allow the Weber Searwood to cool completely
- Check the grease catch for overflow - empty and replace drip pan if needed
- Wipe grease buildup from cookbox interior
- Ensure all internal components are properly installed
- Restart the Weber Searwood and monitor temperature
- If E5 persists, contact Weber Customer Support
E6: Flame Not Started
What it means: The Weber Searwood failed to ignite within the expected time during startup.
Possible causes:
- Burn pot blocked with excessive ash
- Empty or low pellet supply in hopper
- Moisture damaged pellets
- Glow plug issue
Troubleshooting steps:
- Ensure the Weber Searwood is completely cool and unplugged, then clean the burn pot thoroughly to remove all ash
- Check the hopper pellet level and refill with fresh, dry Weber All Natural Hardwood Pellets
- Inspect pellets for moisture damage - if damaged, empty hopper and refill with fresh pellets
- Restart the Weber Searwood ignition sequence
- If E6 persists after cleaning burn pot and verifying pellet quality, contact Weber Customer Support
E10: Improper Shutdown
What it means: The Weber Searwood was not shut down properly (for example, unplugged during operation or shutdown cycle).
Possible causes:
- Power cord unplugged during operation or shutdown cycle
- Power interruption during shutdown
- Shutdown cycle not completed
Troubleshooting steps:
- Always run a full shutdown procedure after cooking: press menu button, navigate to power symbol, press dial to initiate shutdown
- Do not unplug the Weber Searwood during the shutdown cycle
- Allow the shutdown cycle to complete - the controller will turn off automatically when finished
- If E10 appears, restart the Weber Searwood and run a proper shutdown cycle
- Clean the burn pot to remove any residual pellets before next use
General Error Code Guidance
If You Encounter an Error Code Not Listed Above
The Weber Searwood may display other error codes depending on the specific issue detected. If you encounter an error code not listed in this article:
- Consult the Owner's Manual troubleshooting section for a complete list of error codes
- Note the error code number and any on-screen messages
- Run a shutdown procedure if the Weber Searwood is operating
- Contact Weber Customer Support with the error code for diagnosis and guidance
How to Clear an Error Code
- Address the cause of the error using the troubleshooting steps provided
- Run a shutdown procedure if the Weber Searwood is operating
- Allow the Weber Searwood to cool completely if internal access was required
- Restart the Weber Searwood by waking the controller and selecting a temperature
- Most error codes will clear automatically once the issue is resolved
- If the error code persists after troubleshooting, contact Weber Customer Support
Tips for Preventing Error Codes
- Always run a full shutdown procedure after each cook - do not unplug the Weber Searwood during shutdown
- Empty the burn pot of ash after every few cooks to prevent ignition and airflow issues
- Empty the grease catch and replace the drip pan after each cook to prevent grease fires
- Use only Weber All Natural Hardwood Pellets stored in an airtight container in a dry location
- Inspect pellets before each cook and discard moisture damaged pellets
- Keep the hopper lid closed when not in use to prevent moisture entry
- Ensure the pellet release handle is in the closed position during cooking
- Perform periodic deep cleaning maintenance every 4 to 6 weeks
- Keep the Weber Searwood covered when not in use
When to Contact Weber Customer Support
- Error codes persist after troubleshooting
- Multiple different error codes appear
- Error code indicates hardware failure (E2 Fan Motor Failure, for example)
- You encounter an error code not listed in the Owner's Manual
- The controller displays unusual behaviour or becomes unresponsive
- You are unsure how to safely troubleshoot an error code
- Any safety concern or unusual operation
Contact Weber Customer Support at weber.com or consult the Owner's Manual for contact information. Have the error code number ready when you contact support.
Frequently Asked Questions
Q: Can I clear an error code manually without fixing the problem?
A: No. Error codes indicate issues that must be resolved for safe operation. Most error codes will clear automatically after the issue is resolved and the Weber Searwood is restarted. Do not attempt to bypass or ignore error codes.
Q: What if I see an error code not listed in this article?
A: Consult the Owner's Manual troubleshooting section for a complete list of error codes specific to your Weber Searwood model. If the error code is not listed in the Owner's Manual, contact Weber Customer Support for assistance.
Q: Will an error code stop the Weber Searwood from working?
A: Yes. Most error codes will pause or stop operation for safety until the issue is resolved. Some codes are informational notifications that may allow continued operation, but all error codes should be investigated and resolved.
Q: How do I restart the Weber Searwood after resolving an error code?
A: After resolving the cause of the error code, restart the Weber Searwood by waking the controller (press menu button or turn dial), selecting a temperature, and pressing the dial to confirm. The error code should clear if the issue is resolved.
Q: Why do I keep getting the same error code?
A: Recurring error codes indicate the underlying issue has not been fully resolved. Review the troubleshooting steps carefully and ensure all recommended actions are completed. If the error code persists, contact Weber Customer Support for diagnosis.
Q: Can cold weather cause error codes?
A: Cold weather can contribute to operational issues that trigger error codes. For example, cold weather may increase ignition difficulty (E6) or cause temperature fluctuations. Position the Weber Searwood in a sheltered area and allow extra preheat time in cold conditions.
Q: What is the difference between an error code and a notification?
A: Error codes indicate operational faults that require troubleshooting and may stop grill operation. Notifications are informational messages that may not require immediate action (for example firmware update available). Both appear on the controller display but have different levels of urgency.