Weber-Stephen Products LLC provides a Voluntary Warranty for Spirit grills at no extra charge. This warranty ensures that your grill is free from defects in material and workmanship when assembled and operated according to the Owner’s Manual. Below are the key details of the warranty:
Warranty Coverage
- Eligibility:
- The warranty applies to the original purchaser of the Weber Spirit grill.
- It is extended to the recipient in the case of gifts or promotional items.
- The warranty is valid only for private single-family home or apartment use and does not cover commercial or communal settings (e.g., restaurants, hotels, rental properties).
- Warranty Periods:
- Cook box: 10 years (no rust through/burn through; 2 years for paint, excluding fading or discolouration).
- Lid Assembly: 10 years (no rust through/burn through; 2 years for paint, excluding fading or discolouration).
- Stainless Steel Burner Tubes: 10 years (no rust through/burn through).
- Stainless Steel Cooking Grates: 5 years (no rust through/burn through).
- Stainless Steel Flavorizer Bars: 5 years (no rust through/burn through).
- Porcelain-Enamelled Cast Iron Cooking Grates: 5 years (no rust through/burn through).
- All Remaining Parts: 2 years.
Owner’s Responsibilities
To ensure warranty coverage:
- Register Your Product: It is recommended (but not required) to register your Weber Spirit grill online at weber.com or the country-specific website.
- Retain Proof of Purchase: Keep your original sales receipt or invoice.
- Follow Instructions: Assemble, use, and maintain the grill according to the Owner’s Manual.
- Maintenance: Perform regular cleaning and preventative maintenance as outlined in the Owner’s Manual. If the grill is located in a coastal area or near a pool, clean and rinse the exterior surfaces regularly.
Warranty Exclusions
The warranty does not cover damages caused by:
- Misuse or Neglect:
- Abuse, misuse, vandalism, or neglect.
- Improper assembly or installation.
- Failure to perform routine maintenance.
- Environmental Factors:
- Exposure to salt air or chlorine sources (e.g., pools, hot tubs).
- Severe weather conditions (e.g., hurricanes, earthquakes, tornadoes).
- Insects or Rodents:
- Damage caused by spiders, rodents, or other pests (e.g., clogged burner tubes or gas hoses).
- Non-Genuine Parts:
- Use or installation of non-Weber parts.
- Unauthorised gas grill conversions.
- Normal Wear and Tear:
- Discolouration, rust, or paint fading due to regular use.
Warranty Handling
- Repair or Replacement: Weber will repair or replace defective parts within the applicable warranty period.
- Inspection: Weber may request the return of defective parts for inspection (shipping charges must be prepaid).
- Grill Replacement: If repair or replacement is not possible, Weber may replace the grill with a new one of equal or greater value.
Disclaimers
- No Extended Warranties: Any warranties provided by dealers or retailers beyond the voluntary warranty are not binding on Weber.
- No Liability Beyond Warranty Period: Weber is not liable for any claims or damages beyond the warranty period.
- Design Changes: Weber may update product designs, but is not obligated to apply changes to previously manufactured products.
Statutory Rights
This voluntary warranty is in addition to any statutory rights provided by applicable laws. For example:
- In the European Union, a two-year statutory warranty applies from the date of product handover.
- These statutory rights remain unaffected by the voluntary warranty.
Contact for Warranty Claims
If you believe a part is covered under warranty:
- Contact Weber Customer Service using the contact information provided in the Owner’s Manual or at weber.com.
- Provide the serial number and model number of your grill.
- Weber may investigate the issue and repair or replace the defective part. If repair or replacement is not possible, Weber may replace the grill.
By following the warranty terms and maintaining your grill properly, you can enjoy years of reliable performance from your Weber Spirit grill.