The grill will automatically run the shutdown procedure if the grill is still hot. Open the grill lid and wait until the grill has completed the shutdown procedure and completely cooled.

Caution: Do not unplug the grill or power it off during the shutdown procedure.

See the following instructions on how to clean the low fuel sensor window. If the low fuel sensor is not operating properly after cleaning, contact the Customer Service Representative in your area using the contact information on our website for low fuel sensor replacement. 

To clear the E9 error code from the controller, please follow these steps:

1. When the grill has completed the shutdown procedure and completely cooled, from the rear of your SmokeFire grill, set a large bucket or container underneath the middle of the hopper.

2. Pull the hopper slide door located on the rear of the hopper to release the pellets into the container below.

3. Using a dry cloth or paper towel, wipe the low fuel sensor window until cleaned.

4. Push the hopper slide door closed, and refill the hopper with your choice of Weber SmokeFire All Natural Hardwood Pellets.

5. Power on the grill and begin a cook to allow the controller to run diagnostics.

6. If the E9 error code still remains on the controller, contact the Customer Service Representative in your area using the contact information on our website for low fuel sensor replacement.