Our opening hours. Our customer service hours are as follows: 09:00 am/12:30 pm - 02: 00 pm/05: 00 pm; you can find all the details to reach out us in the following Contacts tab (Submit a request – Weber) Related articles IOS Version History Get in touch with Weber - Ways to contact our Customer Service Where can I find my Serial Number? Is the warranty transferable to subsequent owners? The inside of my lid is peeling off! What should I do?