Improper handling of the grill can lead to a so-called thermal shock. This is characterized by fine cracks in the enamelling of the bowl or lid.

Such damage occurs, for example, when:

• The hot kettle comes into contact with cold liquid. The enamel layer gets fine cracks due to the sudden, rapid change in temperature of the metal.
• Wood was used for firing.
• The briquettes or charcoal were placed directly on the bottom of the bowl and not on the charcoal grate.
• Using too much briketts. 

If damage occurs due to the above reasons, no guarantee claims apply. This is  because we clearly point out how to use the grill in the manual. Please always read the manual carefully before using the grill.

Always place charcoal on top of the charcoal grate. Do not put charcoal directly on the bottom of the bowl. Do not use water to control flames or put out charcoal. To extinguish flames or embers, all you have to do is close the vents on the bowl and lid.

We recommend you to use the Weber Chimney starter