Why is my electric Q not heating up? In this case the defect may be caused by the heating element or the control unit. Our technicians will assist you in solving the problem. To get to the contact form, please click here. Related articles Why is my pulse not turning on or heating up? How to pre-heat your electric grill My electrical Q is causing a short circuit, what should I do? Getting your electric Q ready to grill Why won't my Charcoal Grill get hot?